Effective Date: January 2, 2019
NOTICE TO CALIFORNIA RESIDENTS – Your California Privacy Rights:
Pursuant to Section 1798.83 of the California Civil Code (known as the “shine the light” law), a California resident has a right to know from a business, with whom he or she has an established business relationship, what personal information (if any) the business has shared with third parties during the immediately preceding calendar year for such third parties’ direct marketing uses, as well as the identities of such third parties.
We do not knowingly share your personal information with third parties for such third parties’ direct marketing uses, unless we have obtained your opt-in consent to such sharing.
Any request for an information-sharing disclosure under this law should be sent to us via email at firstname.lastname@example.org .Please note that under this law, we are not required to respond to a California resident‘s request more than once in a calendar year, nor are we required to respond to any request that is not sent to the email address designated above.
Do Not Track Disclosure
1.INFORMATION WE COLLECT
1.1 Personally Identifiable Information (“PII”): This is information that identifies you personally, such as your name, street address, email address, phone number, and order and payment information. We do not collect PII from you unless you voluntarily provide it to us. We ask for and collect your PII when you engage in an identification activity on our website, such as creating an account, placing an order, submitting a request or inquiry, answering a survey or otherwise providing feedback, signing up for our contact lists, or entering a sweepstakes or other promotion offered on this Site (each, an “Identification Activity”). Whether or not to disclose PII is completely your choice. However, without providing PII you will not be able to engage in or complete an Identification Activity. You must be 18 or older to engage in an Identification Activity on this Site.
1.2 Aggregate and Anonymous Information (“AAI”): This refers to information that does not identify you personally. For example, we and our service providers collect anonymous group data (demographics, interests and preferences, etc.) about users of our website, as well as traffic data such as total page views in a given time period; average amount of time users spend on our website, how many times a particular piece of content on our website was viewed or downloaded by our users, etc. Moreover, we may combine UAI (as defined below) about you and other users of this Site to generate aggregate information that reflects activities, habits, preferences, interests, etc. about our users as a group. In addition, we may take PII and make it non-personally identifiable, such as by aggregating your information with information about other individuals, or by removing personally-identifiable elements (such as names) so as to “anonymize” or “de-personalize” your information.
NOTE: To the extent we use UAI in a manner that identifies a person individually (e.g., if we link or associate such information with name or address), such information will be treated as PII. Otherwise, UAI will be treated as AAI.
2. WHAT WE DO WITH THE INFORMATION
The following describes how we use and share information (including PII) collected from and about users of this Site:
To provide, manage and improve this Site: This includes using PII to enable, administer and manage our users’ Identification Activities.
To share with co-sponsors: From time to time, we may conduct promotions with one or more third-party co-sponsors. If you participate in such a co-sponsored promotion, we may ask you to affirmatively consent to our sharing of your PII with our co-sponsor(s), with the understanding that our co-sponsor(s) may use the information for its/their own direct marketing purposes and that we will have no control over such use by our co-sponsor(s).
To share with third-party service vendors: If you make a purchase on this Site, or if you make a warranty claim on a purchased product or return a purchased product, we will disclose your transaction information (including your PII) to our applicable service vendors so that they can perform the necessary services and tasks to process, fulfill and ship your order, or to perform warranty services to you, or to process return/refund on your order (as the case may be). We also use third-party service vendors to assist us with this Site’s operation, maintenance, security, etc. and may allow such vendors to access our users’ information (including PII) so that they can perform the necessary services and tasks for the operations of this Site. We require that our service vendors limit their use of our users’ information solely to performing the necessary services and tasks for us and this Site, and that they use reasonable safeguards to protect the information and not make unauthorized use or disclosure of the information.
To share with our product manufacturers: If you make a purchase on this Site, or if you make a warranty claim on a purchased product or return a purchased product, we may also share your transaction information (including your PII) with our product manufacturers for their internal business and operational purposes (such as monitoring product sales, forecasting product demands, maintaining a proper level of inventory, etc.).
3. INFORMATION SECURITY
3.1 We use commercially reasonable measures to safeguard the security of this Site. We store our customer information in encrypted form using industry-standard Secure Socket Layer (SSL) technology. We also limit access to our customer information to only those of our employees, agents, contractors and service providers who need to access such information in order to perform tasks for us, and we require that they not make any unauthorized use or disclosure of such information.
3.2 We use a third-party e-commerce service vendor to host checkout and payment processing
3.3 Despite our efforts, no method of electronic transmission or storage is 100% secure and, therefore, we and our service vendor cannot guarantee the absolute security of our users’ account information. We will endeavor to notify our users if and to the extent required by law, in the event we become aware of a breach or suspected breach of the security of this Site that affects our customers’ account information. However, you understand and acknowledge that we are not liable for any breach of security resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism. By providing your email address to us, you acknowledge and agree that we may notify you via email regarding an actual or suspected security breach.
4. INFORMATION ACCESS AND CHOICE
4.1 If you have provided PII to us on this Site and you wish to view, update, or delete your information, or if you wish to stop (opt-out) receiving further marketing communications (emails, postal mailings, etc.) from us, please Contact Us. We will endeavor to process your request as soon as reasonably practicable upon receipt (or within such time as required by applicable law).
4.2 However, by providing PII to us, you expressly acknowledge and agree as follows:
We reserve the right to retain your information if doing so, in our good faith belief, is necessary to comply with law or legal process (including a court order or subpoena), to cooperate with law enforcement (including investigation of an alleged or suspected crime, fraud or other illegal activity), to complete a pending transaction, to resolve a claim or dispute, or to enforce an applicable agreement between you and us.
If you are a participant in a promotion that is co-sponsored by us with one or more third-party co-sponsor(s), your opt-out will not stop our co-sponsor(s) from sending you marketing/promotional communications, and you must contact our co-sponsor(s) directly in order to opt out from its/their further use of your PII for direct marketing purposes.
5. COOKIES AND SIMILAR TECHNOLOGIES
We may also use “web beacons” (also known as “clear GIFs,” “pixel tags,” etc.) – which are small bits of code embedded in web pages or in emails – to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We may include web beacons in emails to help us recognize activities such as when an email was opened, how many times an email was forwarded, which links in the email were clicked on, etc. Web beacons cannot be declined when delivered via a regular web page. However, web beacons can be refused when delivered via email. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
6. PROTECTING CHILDREN
This website is directed to adults and is not directed to children under the age of 13. We do not knowingly collect or use personally identifiable information from anyone under the age of 13.
7. Links to Other Sites
9. CONTACT US
H&N Brothers Co., Ltd.
Attn.: Customer Service
859 Lawson St.
City of Industry, CA 91748